{"id":7080,"date":"2025-06-28T11:57:13","date_gmt":"2025-06-28T11:57:13","guid":{"rendered":"https:\/\/www.kaashivinfotech.com\/blog\/?p=7080"},"modified":"2025-07-23T12:06:57","modified_gmt":"2025-07-23T12:06:57","slug":"what-is-freshworks-story-products-7-exciting-facts","status":"publish","type":"post","link":"https:\/\/www.kaashivinfotech.com\/blog\/what-is-freshworks-story-products-7-exciting-facts\/","title":{"rendered":"\ud83d\udca1 What is Freshworks? Story, Products &#038; 7 Exciting Facts About Chennai\u2019s SaaS Superstar"},"content":{"rendered":"<h2 data-start=\"340\" data-end=\"393\">\ud83d\ude80 Freshworks: From Chennai Startup to Nasdaq Star<\/h2>\n<p data-start=\"395\" data-end=\"642\">When you hear &#8220;Freshworks,&#8221; you might think of CRM software, helpdesk tools, or maybe their bright green logo. But behind the brand is an electrifying journey \u2014 one that began in a small apartment in Chennai and grew into a global SaaS powerhouse.<\/p>\n<p data-start=\"644\" data-end=\"671\">So, <strong data-start=\"648\" data-end=\"671\">what is Freshworks?<\/strong><\/p>\n<p data-start=\"673\" data-end=\"836\">In simple terms:<br data-start=\"689\" data-end=\"692\" \/>It\u2019s a <strong data-start=\"699\" data-end=\"739\">customer engagement software company<\/strong>, building easy-to-use, affordable tools for businesses worldwide \u2014 from startups to enterprises.<\/p>\n<blockquote data-start=\"838\" data-end=\"938\">\n<p data-start=\"840\" data-end=\"938\">Think of it as the friendly, no-fuss alternative to Salesforce or Zendesk \u2014 proudly made in India.<\/p>\n<\/blockquote>\n<hr data-start=\"940\" data-end=\"943\" \/>\n<h2 data-start=\"945\" data-end=\"981\">\ud83d\udd0d Fresh Snapshot: Key Highlights<\/h2>\n<ul data-start=\"983\" data-end=\"1376\">\n<li data-start=\"983\" data-end=\"1021\">\n<p data-start=\"985\" data-end=\"1021\">\ud83d\ude80 <strong data-start=\"988\" data-end=\"999\">Founded<\/strong>: 2010, Chennai, India<\/p>\n<\/li>\n<li data-start=\"1022\" data-end=\"1066\">\n<p data-start=\"1024\" data-end=\"1066\">\ud83d\udcbc <strong data-start=\"1027\" data-end=\"1044\">Founder &amp; CEO<\/strong>: Girish Mathrubootham<\/p>\n<\/li>\n<li data-start=\"1067\" data-end=\"1134\">\n<p data-start=\"1069\" data-end=\"1134\">\ud83c\udf0d <strong data-start=\"1072\" data-end=\"1088\">Headquarters<\/strong>: San Mateo, California, with roots in Chennai<\/p>\n<\/li>\n<li data-start=\"1135\" data-end=\"1173\">\n<p data-start=\"1137\" data-end=\"1173\">\ud83d\udc68\u200d\ud83d\udcbb <strong data-start=\"1143\" data-end=\"1156\">Employees<\/strong>: 5,000+ globally<\/p>\n<\/li>\n<li data-start=\"1174\" data-end=\"1228\">\n<p data-start=\"1176\" data-end=\"1228\">\ud83d\udcb0 <strong data-start=\"1179\" data-end=\"1190\">Revenue<\/strong>: ~$650 million USD (FY 2024 estimate)<\/p>\n<\/li>\n<li data-start=\"1229\" data-end=\"1297\">\n<p data-start=\"1231\" data-end=\"1297\">\ud83d\udcc8 <strong data-start=\"1234\" data-end=\"1252\">Public Listing<\/strong>: Listed on NASDAQ (2021), ticker symbol FRSH<\/p>\n<\/li>\n<li data-start=\"1298\" data-end=\"1376\">\n<p data-start=\"1300\" data-end=\"1376\">\ud83d\udc9a <strong data-start=\"1303\" data-end=\"1324\">Flagship Products<\/strong>: Freshdesk, Freshservice, Freshsales, Freshmarketer<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1378\" data-end=\"1381\" \/>\n<h2 data-start=\"1383\" data-end=\"1461\">\ud83c\udf31 Freshworks Origin Story: The Angry Customer Email That Sparked a Unicorn<\/h2>\n<p data-start=\"1463\" data-end=\"1713\">The story begins when Girish Mathrubootham \u2014 then working at Zoho \u2014 had a frustrating experience with a broken TV and poor customer service. Inspired (and angry), he decided to build a <strong data-start=\"1648\" data-end=\"1712\">helpdesk software focused on simplicity and customer delight<\/strong>.<\/p>\n<p data-start=\"1715\" data-end=\"1756\">In 2010, Freshdesk was born in Chennai.<\/p>\n<p data-start=\"1758\" data-end=\"1773\">Fast forward:<\/p>\n<ul data-start=\"1774\" data-end=\"1914\">\n<li data-start=\"1774\" data-end=\"1811\">\n<p data-start=\"1776\" data-end=\"1811\">Millions of users in 120+ countries<\/p>\n<\/li>\n<li data-start=\"1812\" data-end=\"1857\">\n<p data-start=\"1814\" data-end=\"1857\">First Indian SaaS company to list on Nasdaq<\/p>\n<\/li>\n<li data-start=\"1858\" data-end=\"1914\">\n<p data-start=\"1860\" data-end=\"1914\">An iconic symbol for the \u201cChennai SaaS Mafia\u201d movement<\/p>\n<\/li>\n<\/ul>\n<figure id=\"attachment_7084\" aria-describedby=\"caption-attachment-7084\" style=\"width: 1280px\" class=\"wp-caption alignnone\"><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-7084\" src=\"https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Freshworks-entry-in-Nasdaq.webp\" alt=\"Freshworks entry in Nasdaq\" width=\"1280\" height=\"720\" srcset=\"https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Freshworks-entry-in-Nasdaq.webp 1280w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Freshworks-entry-in-Nasdaq-300x169.webp 300w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Freshworks-entry-in-Nasdaq-1024x576.webp 1024w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Freshworks-entry-in-Nasdaq-768x432.webp 768w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Freshworks-entry-in-Nasdaq-747x420.webp 747w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Freshworks-entry-in-Nasdaq-150x84.webp 150w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Freshworks-entry-in-Nasdaq-696x392.webp 696w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Freshworks-entry-in-Nasdaq-1068x601.webp 1068w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><figcaption id=\"caption-attachment-7084\" class=\"wp-caption-text\">Freshworks entry in Nasdaq<\/figcaption><\/figure>\n<hr data-start=\"1916\" data-end=\"1919\" \/>\n<h2 data-start=\"1921\" data-end=\"1974\">\ud83e\uddf0 What Does Freshworks Do? | Products &amp; Solutions<\/h2>\n<p data-start=\"1976\" data-end=\"2085\">Freshworks builds software that makes it easier for businesses to talk to \u2014 and keep \u2014 their customers happy.<\/p>\n<h3 data-start=\"2087\" data-end=\"2121\">Core Products You Should Know:<\/h3>\n<p data-start=\"2123\" data-end=\"2519\">\ud83d\udcac <strong data-start=\"2126\" data-end=\"2139\">Freshdesk<\/strong> \u2014 Customer support ticketing and omnichannel helpdesk<br data-start=\"2193\" data-end=\"2196\" \/>\u26a1 <strong data-start=\"2198\" data-end=\"2214\">Freshservice<\/strong> \u2014 IT service management, designed to be intuitive<br data-start=\"2264\" data-end=\"2267\" \/>\ud83d\udcc8 <strong data-start=\"2270\" data-end=\"2284\">Freshsales<\/strong> \u2014 Sales CRM with built-in AI and automation<br data-start=\"2328\" data-end=\"2331\" \/>\ud83c\udfaf <strong data-start=\"2334\" data-end=\"2351\">Freshmarketer<\/strong> \u2014 Marketing automation and conversion optimization<br data-start=\"2402\" data-end=\"2405\" \/>\ud83d\udee0\ufe0f <strong data-start=\"2409\" data-end=\"2422\">Freshchat<\/strong> \u2014 Modern live chat for websites and apps<br data-start=\"2463\" data-end=\"2466\" \/>\ud83d\udce3 <strong data-start=\"2469\" data-end=\"2484\">Freshcaller<\/strong> \u2014 Cloud-based call center solution<\/p>\n<blockquote data-start=\"2521\" data-end=\"2657\">\n<p data-start=\"2523\" data-end=\"2657\">From startups in Bengaluru to e-commerce brands in New York, Freshworks tools are the go-to for fast-growing, customer-obsessed teams.<\/p>\n<\/blockquote>\n<figure id=\"attachment_7092\" aria-describedby=\"caption-attachment-7092\" style=\"width: 736px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-7092\" src=\"https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Freshworks-Products.png\" alt=\"\" width=\"736\" height=\"413\" srcset=\"https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Freshworks-Products.png 736w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Freshworks-Products-300x168.png 300w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Freshworks-Products-150x84.png 150w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Freshworks-Products-696x391.png 696w\" sizes=\"(max-width: 736px) 100vw, 736px\" \/><figcaption id=\"caption-attachment-7092\" class=\"wp-caption-text\">Freshworks Products<\/figcaption><\/figure>\n<hr data-start=\"2659\" data-end=\"2662\" \/>\n<h2 data-start=\"2664\" data-end=\"2718\">\ud83d\udccd Locations: Global, Yet Deeply Freshworks Chennai<\/h2>\n<p data-start=\"2720\" data-end=\"2952\">\u2705 <strong data-start=\"2722\" data-end=\"2740\">Chennai Office<\/strong>: The beating heart of product development and engineering<br data-start=\"2798\" data-end=\"2801\" \/>\u2705 <strong data-start=\"2803\" data-end=\"2819\">San Mateo HQ<\/strong>: Official corporate base after expansion to the US market<br data-start=\"2877\" data-end=\"2880\" \/>\u2705 <strong data-start=\"2882\" data-end=\"2899\">Other Offices<\/strong>: Hyderabad, Bengaluru, Dublin, Sydney, Paris, Berlin<\/p>\n<p data-start=\"2954\" data-end=\"3028\">Despite going global, Freshworks proudly maintains its strong Chennai DNA.<\/p>\n<figure id=\"attachment_7086\" aria-describedby=\"caption-attachment-7086\" style=\"width: 1080px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-7086\" src=\"https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/FreshWorks-Victoria-HQ-Canada.jpg\" alt=\"FreshWorks Victoria HQ Canada\" width=\"1080\" height=\"711\" srcset=\"https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/FreshWorks-Victoria-HQ-Canada.jpg 1080w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/FreshWorks-Victoria-HQ-Canada-300x198.jpg 300w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/FreshWorks-Victoria-HQ-Canada-1024x674.jpg 1024w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/FreshWorks-Victoria-HQ-Canada-768x506.jpg 768w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/FreshWorks-Victoria-HQ-Canada-638x420.jpg 638w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/FreshWorks-Victoria-HQ-Canada-150x99.jpg 150w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/FreshWorks-Victoria-HQ-Canada-696x458.jpg 696w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/FreshWorks-Victoria-HQ-Canada-1068x703.jpg 1068w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><figcaption id=\"caption-attachment-7086\" class=\"wp-caption-text\">FreshWorks Victoria HQ Canada<\/figcaption><\/figure>\n<hr data-start=\"3030\" data-end=\"3033\" \/>\n<h2 data-start=\"3035\" data-end=\"3114\">\ud83d\udc68\u200d\ud83d\udcbc Who is the CEO of Freshworks? | Girish Mathrubootham: The SaaS Showman<\/h2>\n<p data-start=\"3116\" data-end=\"3203\"><strong data-start=\"3116\" data-end=\"3140\">Girish Mathrubootham<\/strong>, often called \u201cG,\u201d is a rockstar in India\u2019s startup ecosystem.<\/p>\n<p data-start=\"3205\" data-end=\"3415\">\ud83c\udfa4 Known for his witty, authentic speaking style<br data-start=\"3253\" data-end=\"3256\" \/>\ud83d\ude80 Evangelist for \u201cIndian SaaS for the world\u201d<br data-start=\"3301\" data-end=\"3304\" \/>\ud83d\udc9a Big believer in customer happiness over feature bloat<br data-start=\"3360\" data-end=\"3363\" \/>\ud83c\udf93 Alumnus of University of Madras and IIM Ahmedabad<\/p>\n<p data-start=\"3417\" data-end=\"3555\">Under his leadership, Freshworks became a unicorn in 2018 and went public in 2021 \u2014 making waves as one of the first big Indian SaaS IPOs.<\/p>\n<figure id=\"attachment_7087\" aria-describedby=\"caption-attachment-7087\" style=\"width: 1200px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7087\" src=\"https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Girish-Mathrubootham-Executive-Chairman-Founder-and-Dennis-Woodside-CEO.webp\" alt=\"Girish Mathrubootham, Executive Chairman, Founder, and Dennis Woodside, CEO\" width=\"1200\" height=\"675\" srcset=\"https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Girish-Mathrubootham-Executive-Chairman-Founder-and-Dennis-Woodside-CEO.webp 1200w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Girish-Mathrubootham-Executive-Chairman-Founder-and-Dennis-Woodside-CEO-300x169.webp 300w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Girish-Mathrubootham-Executive-Chairman-Founder-and-Dennis-Woodside-CEO-1024x576.webp 1024w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Girish-Mathrubootham-Executive-Chairman-Founder-and-Dennis-Woodside-CEO-768x432.webp 768w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Girish-Mathrubootham-Executive-Chairman-Founder-and-Dennis-Woodside-CEO-747x420.webp 747w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Girish-Mathrubootham-Executive-Chairman-Founder-and-Dennis-Woodside-CEO-150x84.webp 150w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Girish-Mathrubootham-Executive-Chairman-Founder-and-Dennis-Woodside-CEO-696x392.webp 696w, https:\/\/www.kaashivinfotech.com\/blog\/wp-content\/uploads\/2025\/06\/Girish-Mathrubootham-Executive-Chairman-Founder-and-Dennis-Woodside-CEO-1068x601.webp 1068w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><figcaption id=\"caption-attachment-7087\" class=\"wp-caption-text\">Girish Mathrubootham, Executive Chairman, Founder, and Dennis Woodside, CEO<\/figcaption><\/figure>\n<hr data-start=\"3557\" data-end=\"3560\" \/>\n<h2 data-start=\"3562\" data-end=\"3597\">\ud83d\udcca Fast Facts (2025)<\/h2>\n<div class=\"_tableContainer_80l1q_1\">\n<div class=\"_tableWrapper_80l1q_14 group flex w-fit flex-col-reverse\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"3599\" data-end=\"4166\">\n<thead data-start=\"3599\" data-end=\"3663\">\n<tr data-start=\"3599\" data-end=\"3663\">\n<th data-start=\"3599\" data-end=\"3627\" data-col-size=\"sm\">Fact<\/th>\n<th data-start=\"3627\" data-end=\"3663\" data-col-size=\"sm\">Detail<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"3728\" data-end=\"4166\">\n<tr data-start=\"3728\" data-end=\"3791\">\n<td data-start=\"3728\" data-end=\"3756\" data-col-size=\"sm\">Founded<\/td>\n<td data-col-size=\"sm\" data-start=\"3756\" data-end=\"3791\">2010<\/td>\n<\/tr>\n<tr data-start=\"3792\" data-end=\"3854\">\n<td data-start=\"3792\" data-end=\"3819\" data-col-size=\"sm\">Founder &amp; CEO<\/td>\n<td data-col-size=\"sm\" data-start=\"3819\" data-end=\"3854\">Girish Mathrubootham<\/td>\n<\/tr>\n<tr data-start=\"3855\" data-end=\"3917\">\n<td data-start=\"3855\" data-end=\"3882\" data-col-size=\"sm\">Employees<\/td>\n<td data-col-size=\"sm\" data-start=\"3882\" data-end=\"3917\">5,000+<\/td>\n<\/tr>\n<tr data-start=\"3918\" data-end=\"3979\">\n<td data-start=\"3918\" data-end=\"3945\" data-col-size=\"sm\">Revenue<\/td>\n<td data-col-size=\"sm\" data-start=\"3945\" data-end=\"3979\">~$650M USD (FY 2024)<\/td>\n<\/tr>\n<tr data-start=\"3980\" data-end=\"4042\">\n<td data-start=\"3980\" data-end=\"4007\" data-col-size=\"sm\">HQ<\/td>\n<td data-col-size=\"sm\" data-start=\"4007\" data-end=\"4042\">San Mateo, California<\/td>\n<\/tr>\n<tr data-start=\"4043\" data-end=\"4104\">\n<td data-start=\"4043\" data-end=\"4070\" data-col-size=\"sm\">Major Products<\/td>\n<td data-col-size=\"sm\" data-start=\"4070\" data-end=\"4104\">Freshdesk, Freshsales, etc.<\/td>\n<\/tr>\n<tr data-start=\"4105\" data-end=\"4166\">\n<td data-start=\"4105\" data-end=\"4132\" data-col-size=\"sm\">Listed On<\/td>\n<td data-col-size=\"sm\" data-start=\"4132\" data-end=\"4166\">NASDAQ (FRSH)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"sticky end-(--thread-content-margin) h-0 self-end select-none\">\n<div class=\"absolute end-0 flex items-end\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<hr data-start=\"4168\" data-end=\"4171\" \/>\n<h2 data-start=\"240\" data-end=\"292\">\ud83d\udcbc Freshworks Careers: Perks, Pay &amp; Possibilities<\/h2>\n<p data-start=\"294\" data-end=\"520\">Freshworks is more than just a job \u2014 it\u2019s a launchpad for ambitious minds. The company offers <strong data-start=\"388\" data-end=\"428\">hundreds of opportunities every year<\/strong>, especially for freshers and young professionals who love solving real customer problems.<\/p>\n<p data-start=\"522\" data-end=\"639\">\ud83d\udcb0 <strong data-start=\"525\" data-end=\"536\">Salary?<\/strong> Freshers at Freshworks in India typically start around \u20b98\u201312 LPA, with rapid growth as you level up.<\/p>\n<p data-start=\"641\" data-end=\"812\">\ud83c\udf81 <strong data-start=\"644\" data-end=\"657\">Benefits?<\/strong> Think stock options, flexible work, international exposure, wellness perks, hackathons, and a super-friendly work culture where your ideas truly matter.<\/p>\n<p data-start=\"814\" data-end=\"846\">\ud83c\udf10 <strong data-start=\"817\" data-end=\"844\">Fields you can explore:<\/strong><\/p>\n<ul data-start=\"847\" data-end=\"1043\">\n<li data-start=\"847\" data-end=\"875\">\n<p data-start=\"849\" data-end=\"875\">SaaS product development<\/p>\n<\/li>\n<li data-start=\"876\" data-end=\"897\">\n<p data-start=\"878\" data-end=\"897\">Cloud engineering<\/p>\n<\/li>\n<li data-start=\"898\" data-end=\"944\">\n<p data-start=\"900\" data-end=\"944\">Artificial Intelligence &amp; Machine Learning<\/p>\n<\/li>\n<li data-start=\"945\" data-end=\"979\">\n<p data-start=\"947\" data-end=\"979\">Data Analytics &amp; CRM solutions<\/p>\n<\/li>\n<li data-start=\"980\" data-end=\"1018\">\n<p data-start=\"982\" data-end=\"1018\">Customer experience design (UI\/UX)<\/p>\n<\/li>\n<li data-start=\"1019\" data-end=\"1043\">\n<p data-start=\"1021\" data-end=\"1043\">IT operations &amp; DevOps<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"112\" data-end=\"831\">\ud83d\ude80 <strong data-start=\"115\" data-end=\"154\">Ready to get your foot in the door?<\/strong> Start building real, in-demand skills today with hands-on programs designed to make you stand out. You can master AWS, Azure, and modern cloud stacks through a <a class=\"cursor-pointer\" href=\"https:\/\/www.kaashivinfotech.com\/cloud-computing-internship\/\" target=\"_new\" rel=\"noopener\" data-start=\"315\" data-end=\"414\">Cloud Computing Internship<\/a>, dive deep into AI models and automation workflows with an <a class=\"cursor-pointer\" href=\"https:\/\/internship.kaashivinfotech.com\/artificial-intelligence-internship\/\" target=\"_new\" rel=\"noopener\" data-start=\"474\" data-end=\"589\">Artificial Intelligence Internship<\/a>, or learn to turn raw data into powerful business insights through a <a class=\"cursor-pointer\" href=\"https:\/\/internship.kaashivinfotech.com\/data-analytics-internship\/\" target=\"_new\" rel=\"noopener\" data-start=\"659\" data-end=\"756\">Data Analytics Internship<\/a>. The future is product-driven \u2014 your journey can start today. Let\u2019s go! \ud83d\udca5<\/p>\n<hr data-start=\"4953\" data-end=\"4956\" \/>\n<h2 data-start=\"4958\" data-end=\"5019\">\ud83d\udee0 Is Freshworks a Product-Based or Service-Based Company?<\/h2>\n<p data-start=\"5021\" data-end=\"5047\">\u2705 <strong data-start=\"5023\" data-end=\"5040\">Product-based<\/strong>, 100%.<\/p>\n<p data-start=\"5049\" data-end=\"5206\">Freshworks builds and sells its own SaaS products. Unlike service companies, they focus on creating ready-to-use, scalable software for businesses worldwide.<\/p>\n<hr data-start=\"5208\" data-end=\"5211\" \/>\n<h2 data-start=\"5213\" data-end=\"5255\">\ud83c\udf1f 7 Fascinating Facts About Freshworks<\/h2>\n<p data-start=\"5257\" data-end=\"5742\">1\ufe0f\u20e3 First Indian SaaS company to IPO on NASDAQ (2021)<br data-start=\"5310\" data-end=\"5313\" \/>2\ufe0f\u20e3 Started as a single helpdesk tool, now a full product suite<br data-start=\"5386\" data-end=\"5389\" \/>3\ufe0f\u20e3 Over 65,000 paying customers worldwide<br data-start=\"5431\" data-end=\"5434\" \/>4\ufe0f\u20e3 Their Chennai office culture inspired the &#8220;SaaS Mafia&#8221; term in Indian tech<br data-start=\"5512\" data-end=\"5515\" \/>5\ufe0f\u20e3 Girish\u2019s viral Quora answer helped Freshdesk\u2019s first major marketing breakthrough<br data-start=\"5600\" data-end=\"5603\" \/>6\ufe0f\u20e3 Huge focus on customer support \u2014 &#8220;delight&#8221; is a core company value<br data-start=\"5673\" data-end=\"5676\" \/>7\ufe0f\u20e3 Still maintains strong Chennai engineering roots despite US HQ<\/p>\n<hr data-start=\"5744\" data-end=\"5747\" \/>\n<h2 data-start=\"5749\" data-end=\"5809\">\ud83d\udfe2 Final Word: Fresh works \u2014 Chennai&#8217;s Gift to Global SaaS<\/h2>\n<p data-start=\"5811\" data-end=\"5956\">Freshworks isn\u2019t just another software company. It\u2019s proof that great products can come from anywhere \u2014 including a small apartment in Chennai.<\/p>\n<p data-start=\"5958\" data-end=\"6113\">If you dream of joining a product-based company that values simplicity, customer love, and bold ambition, Fresh works might just be your perfect playground.<\/p>\n<hr data-start=\"6115\" data-end=\"6118\" \/>\n<h2 data-start=\"6120\" data-end=\"6138\">\ud83d\udd17 Useful Links<\/h2>\n<p data-start=\"6140\" data-end=\"6419\">\ud83d\udd17 <a class=\"\" href=\"https:\/\/www.freshworks.com\/\" target=\"_new\" rel=\"noopener\" data-start=\"6143\" data-end=\"6190\">Official Website<\/a><br data-start=\"6190\" data-end=\"6193\" \/>\ud83d\udd17 <a class=\"cursor-pointer\" href=\"https:\/\/www.freshworks.com\/company\/careers\/\" target=\"_new\" rel=\"noopener\" data-start=\"6196\" data-end=\"6264\">Careers at Freshworks<\/a><br data-start=\"6264\" data-end=\"6267\" \/>\ud83d\udd17 <a class=\"\" href=\"https:\/\/www.linkedin.com\/in\/girishmathrubootham\/\" target=\"_new\" rel=\"noopener\" data-start=\"6270\" data-end=\"6354\">Girish Mathrubootham on LinkedIn<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\ude80 Freshworks: From Chennai Startup to Nasdaq Star When you hear &#8220;Freshworks,&#8221; you might think of CRM software, helpdesk tools, or maybe their bright green logo. But behind the brand is an electrifying journey \u2014 one that began in a small apartment in Chennai and grew into a global SaaS powerhouse. So, what is Freshworks? [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":7094,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3702],"tags":[6331,6319,6322,6325,6320,6323,6324,6328,6321,6326,6332,6327,6333,6330,6329],"class_list":["post-7080","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-what-is","tag-freshdesk","tag-freshworks","tag-freshworks-careers","tag-freshworks-ceo","tag-freshworks-chennai","tag-freshworks-crm","tag-freshworks-founder","tag-freshworks-hyderabad","tag-freshworks-products","tag-freshworks-revenue","tag-freshworks-san-mateo","tag-freshworks-share-price","tag-girish-mathrubootham","tag-product-based-company-india","tag-saas-companies-india"],"_links":{"self":[{"href":"https:\/\/www.kaashivinfotech.com\/blog\/wp-json\/wp\/v2\/posts\/7080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kaashivinfotech.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kaashivinfotech.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kaashivinfotech.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kaashivinfotech.com\/blog\/wp-json\/wp\/v2\/comments?post=7080"}],"version-history":[{"count":0,"href":"https:\/\/www.kaashivinfotech.com\/blog\/wp-json\/wp\/v2\/posts\/7080\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kaashivinfotech.com\/blog\/wp-json\/wp\/v2\/media\/7094"}],"wp:attachment":[{"href":"https:\/\/www.kaashivinfotech.com\/blog\/wp-json\/wp\/v2\/media?parent=7080"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kaashivinfotech.com\/blog\/wp-json\/wp\/v2\/categories?post=7080"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kaashivinfotech.com\/blog\/wp-json\/wp\/v2\/tags?post=7080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}